Scheme Kosh

NAMASTE — Emergency Response Sanitation Unit (ERSU) Formation and Functionalisation

Quick answer

Under NAMASTE, the ERSU component funds Urban Local Bodies to set up Emergency Response Sanitation Units, trained, equipped teams that end hazardous manual entry into sewers and septic tanks. It supports safety equipment worth up to Rs 2,00,000 per unit, worker training and the 14420 citizen helpline. ULBs register on the NAMASTE portal.

Apply on the official portal ↗ Helpline: 14420 (citizen helpline)
Benefit
Safety equipment up to Rs 2,00,000 per unit, worker training and PPE
Maximum benefit
Rs 2,00,000 per unit (safety equipment)
How to apply
Online (through the NAMASTE portal, by Urban Local Bodies)
Helpline
14420 (citizen helpline)
MinistryMinistry Of Social Justice and Empowerment
BenefitSafety equipment up to Rs 2,00,000 per unit, worker training and PPE
Maximum benefitRs 2,00,000 per unit (safety equipment)
Application modeOnline (through the NAMASTE portal, by Urban Local Bodies)
Helpline14420 (citizen helpline)
Official websitehttps://www.namastescheme.com/

What is the NAMASTE ERSU component?

NAMASTE, the National Action for Mechanised Sanitation Ecosystem: is a scheme of the Ministry of Social Justice and Empowerment whose core goal is to end deaths caused by the hazardous entry of workers into sewers and septic tanks. The Emergency Response Sanitation Unit (ERSU) "Formation and Functionalisation" component is the part of NAMASTE that helps Urban Local Bodies (ULBs) build the professional teams, equipment and systems needed to do sewer and septic-tank cleaning mechanically and safely.

According to the scheme details on the myScheme portal, the purpose is to build a "professional, well-trained, motivated and adequately equipped workforce" so that no worker has to enter a sewer or septic tank in an unsafe manner. Where entry is unavoidable, it must be done by a trained unit using proper safety gear.

What does the ERSU component fund?

According to the scheme details on myScheme, the ERSU component supports:

  • Establishment of ERSUs in Municipal Corporations and district headquarters.
  • Safety equipment worth up to Rs 2,00,000 per unit; including air compressors, gas masks, breathing apparatus, safety harnesses and helmets.
  • Personal Protective Equipment (PPE) for sanitation workers.
  • Training programmes with certification for the workers.
  • The 14420 citizen helpline for reporting cleaning needs and unsafe entry.

Each unit is planned to serve roughly a 75-kilometre radius around a district headquarters, so that a trained, equipped team can respond across the area rather than leaving cleaning to untrained, unprotected individuals.

Who can apply, and who cannot

This component is applied for by institutions, not individuals.

Urban Local Bodies can apply:

  • Municipal Corporations
  • Water and Sewer Boards in capital cities
  • District headquarters administrations

Sanitation workers connected to the scheme are the sewer and septic-tank workers — employed by ULBs or private operators, who are 18 years or older and are profiled, trained and equipped through the unit.

You cannot apply as an individual for a personal cash benefit under this component. The ERSU "Formation and Functionalisation" component funds the local body to create and run a response unit; there is no individual grant or subsidy application here. A worker benefits by being profiled, trained and issued safety equipment and PPE through the ULB's unit, and other NAMASTE components, not this one, carry worker-level entitlements. This is the point most readers get wrong: it is an institutional, capacity-building component, not a direct-to-citizen benefit.

What documents / prerequisites are required?

Requirement Mandatory Notes
ULB / authority registration Yes Applicant is a local body or designated authority
RSA designation Yes A Responsible Sanitation Authority must be named
Worker profiling Yes Sewer and septic-tank workers identified and profiled
Training and certification Yes Occupational training completed before reimbursement
Equipment / expenditure proof Yes Bills for safety equipment and PPE

How to apply (for Urban Local Bodies)

The ERSU component is operated through the NAMASTE portal. According to the scheme details on myScheme, a Urban Local Body sets up a unit by:

  1. Registering on the NAMASTE portal at namastescheme.com as the Urban Local Body / sanitation authority.
  2. Completing digital authentication for the registered authority.
  3. Designating a Responsible Sanitation Authority (RSA) to own mechanised sanitation in the jurisdiction.
  4. Profiling all sewer and septic-tank workers in the area and setting up and publicising the 14420 helpline.
  5. Arranging occupational safety training and certification for the workers.
  6. Procuring the prescribed safety equipment and PPE, uploading the documentation, and claiming support up to the per-unit ceiling on verification.

The 14420 helpline and why the scheme matters

A central, citizen-facing element of NAMASTE is the 14420 helpline, on which residents can report a need for sewer or septic-tank cleaning and flag any instance of unsafe manual entry. Establishing and publicising this helpline is a duty of the Responsible Sanitation Authority.

The larger significance of the ERSU component is safety. Deaths during the manual cleaning of sewers and septic tanks have been a persistent tragedy, and NAMASTE's design, trained units, mandatory PPE, a per-unit equipment budget and a public helpline: is aimed squarely at making such entry unnecessary and, where entry is unavoidable, safe. Because the funding flows to Urban Local Bodies rather than to individuals, the correct route for a citizen is to use the 14420 helpline, and for a local body to register and build its unit through the NAMASTE portal at namastescheme.com.

Documents required

ULB / authority registration details
The applicant is an Urban Local Body or designated sanitation authority.
Responsible Sanitation Authority (RSA) designation
The ULB must name an officer responsible for the ERSU.
Profile of sewer and septic-tank workers
Identification and profiling of workers in the jurisdiction.
Training and certification records
Occupational safety training must be completed before reimbursement.
Equipment procurement / expenditure proof
Bills for safety equipment and PPE claimed against the unit ceiling.

Frequently asked questions

What does the NAMASTE ERSU component fund?

The ERSU component funds Urban Local Bodies to set up Emergency Response Sanitation Units, providing safety equipment worth up to Rs 2,00,000 per unit — such as air compressors, gas masks, breathing apparatus, harnesses and helmets — plus personal protective equipment, worker training and the 14420 citizen helpline.

Who can apply for ERSU formation under NAMASTE?

Urban Local Bodies apply — Municipal Corporations, water and sewer boards in capital cities, and district headquarters administrations. Individual citizens cannot apply for a personal benefit; the unit is set up by and for the local body to protect its sewer and septic-tank workers.

Can an individual sanitation worker apply for money under this scheme?

No. The ERSU component funds the local body to create a trained, equipped response unit; there is no individual cash application here. Sewer and septic-tank workers aged 18 and above are profiled, trained and equipped through the ULB, and other NAMASTE components provide worker-level benefits.

What is the 14420 helpline?

14420 is the national citizen helpline under NAMASTE for reporting the need for sewer or septic-tank cleaning and any instance of hazardous manual entry. Setting up and publicising the 14420 helpline is one of the requirements a Responsible Sanitation Authority must fulfil.

What is a Responsible Sanitation Authority (RSA)?

An RSA is the officer or body a Urban Local Body designates to own mechanised sanitation in its area. The RSA profiles sewer workers, establishes the 14420 helpline, ensures occupational training and oversees the Emergency Response Sanitation Unit.

How does a ULB set up an ERSU?

The ULB registers on the NAMASTE portal, completes digital authentication, designates a Responsible Sanitation Authority, profiles its sewer and septic-tank workers, arranges occupational training, and procures the prescribed safety equipment and PPE, which is then supported up to the unit ceiling on verification.

Which ministry runs NAMASTE?

NAMASTE (National Action for Mechanised Sanitation Ecosystem) is run by the Ministry of Social Justice and Empowerment, through the National Safai Karamcharis Finance and Development Corporation, in coordination with the Ministry of Housing and Urban Affairs.

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Written by Aapt Dubey, Author

Fact-checked by Rishu Dubey

Last fact-checked: 1 August 2026