National Logistics Policy

What is the National Logistics Policy?

National Logistics Policy is a policy framework of the Ministry of Commerce and Industry, launched by Prime Minister Narendra Modi on 17 September 2022 at Vigyan Bhawan, New Delhi. It is administered by the Logistics Division of the Department for Promotion of Industry and Internal Trade (DPIIT).

The policy targets a specific problem: logistics in India has historically cost more as a share of the value of goods than in comparable economies, which makes Indian goods less competitive both domestically and for export. At the launch, the Prime Minister said logistics cost needed to come down from around 13 per cent to a single digit.

National Logistics Policy does not build anything and does not pay anyone. Its instruments are digital platforms, standards, skilling, state-level engagement and process reform: all delivered through the Comprehensive Logistics Action Plan (CLAP).

Key objectives

• Reduce the cost of logistics in India to be comparable with global benchmarks by 2030.
• Place India among the top 25 countries in the World Bank Logistics Performance Index by 2030.
• Create a data-driven decision support mechanism for an efficient logistics ecosystem.

Main features

• Implemented through CLAP, with 8 action areas.
• Two digital platforms: ULIP (Unified Logistics Interface Platform) and E-LogS (Dashboard for Ease of Logistics Services).
• LEADS, an annual index ranking states and UTs on logistics performance.
• Focus on multimodal integration, standardisation, skilling and EXIM facilitation rather than on capital subsidy.

What are the eight CLAP action areas?

The Comprehensive Logistics Action Plan divides implementation into eight defined areas:

What has the National Logistics Policy achieved so far?

According to the Press Information Bureau's three-year review of the policy:

• ULIP has crossed 160 crore digital transactions as of August 2025, drawing on secure API integration across more than 30 government digital systems covering railways, highways, ports, shipping, civil aviation and customs.
• India ranked 38th out of 139 countries in the World Bank's Logistics Performance Index 2023, an improvement from 44th in 2018 and 54th in 2014. The 2030 target is a place in the top 25.
• Over 100 universities and institutes now offer logistics-related courses, and more than 65,000 professionals were trained between 2023 and 2025 under the human resources action area.
• The Centre of Excellence for City Logistics at SPA Bhopal has trained more than 100 officials in city logistics planning.

Who benefits from the National Logistics Policy?

Who benefits:

• Logistics service providers, transporters and 3PL firms, through ULIP API access and the E-LogS issue resolution route.
• Exporters and importers, through EXIM logistics facilitation and cross-modal cargo visibility on ULIP.
• Manufacturers and traders, indirectly, through lower logistics cost and more predictable transit.
• Technology companies and startups building logistics products on ULIP data under the terms of access.
• State governments, through the LEADS index and support for state logistics policies and city logistics plans.

You are not eligible if:

• You are an individual citizen looking for a personal benefit. The National Logistics Policy pays no benefit to individuals and has no citizen enrolment.
• You are seeking a capital subsidy or grant for a warehouse, truck fleet or logistics park; the policy carries no subsidy component, and such support, if available, comes from separate ministry or state schemes.
• You are an unregistered entity seeking ULIP API access, access is granted to registered businesses against verified credentials and a signed undertaking on data use.
• You want to raise a personal consumer complaint about a courier or delivery company; E-LogS handles industry-level operational and regulatory issues, not individual consumer disputes.

How to apply for ULIP access under the National Logistics Policy

Businesses engage with the policy through registration, not application for a benefit:

1. Visit the ULIP portal linked from logistics.gov.in and open the registration or onboarding section for industry users.
2. Register your company with its incorporation details, GSTIN and authorised signatory information.
3. Sign and submit the non-disclosure undertaking governing use of the government datasets accessible through ULIP APIs.
4. Select the APIs relevant to your operations; rail freight, road transport, port and shipping, customs or civil aviation, and submit the access request for approval.
5. On approval, integrate the sandbox APIs into your systems, test, then move to production access.
6. To raise a regulatory or operational bottleneck, register separately on the E-LogS dashboard, log the issue against the responsible agency and track its resolution status.

State-level engagement follows a different path: a state government adopts its own logistics policy and city logistics plan in line with CLAP, and its performance is then measured through the annual LEADS report.

How does NLP work with PM GatiShakti?

PM GatiShakti National Master Plan and the National Logistics Policy are the two halves of one approach in the Ministry of Commerce and Industry. GatiShakti is the planning instrument — a geospatial platform on which ministries and states align where roads, rail lines, ports and terminals are built so that multimodal connectivity is designed in rather than retrofitted. The National Logistics Policy is the efficiency instrument. It addresses processes, digital access, standards, skills and service quality once that infrastructure exists.

A logistics operator experiences the difference concretely. GatiShakti decides that a rail siding is built to a port terminal; ULIP under the NLP is what lets the operator's software see the rake position, the port gate status and the customs clearance in one place.

What the National Logistics Policy does not do

Three limits are worth stating plainly, because they are the source of most misunderstanding about the policy.

First, the National Logistics Policy pays no subsidy. There is no capital grant for a warehouse, a truck fleet, a cold chain unit or a logistics park under this policy. Where such support exists, it comes from a separate ministry or state scheme with its own guidelines and budget line.

Second, the policy does not build infrastructure. Highways, freight corridors, ports and multimodal terminals are funded and executed by the respective ministries, and their planning alignment is handled through PM GatiShakti, not the NLP.

Third, the policy creates no individual entitlement. There is no beneficiary list, no enrolment number and no eligibility test for a person. The only registrations under the policy are business registrations for ULIP API access and for logging an issue on E-LogS.

Where to raise a logistics issue

• E-LogS dashboard, for operational and regulatory issues faced by logistics businesses, logged against the responsible agency.
• logistics.gov.in, the Logistics Division portal of DPIIT, which carries the policy document, CLAP updates, LEADS reports and contact routes.
• Industry associations, many issues reach E-LogS through associations rather than individual firms, which is the route the policy anticipates.
• pgportal.gov.in, for formal grievances against a central government department.

The National Logistics Policy carries no fee, no subsidy and no individual enrolment. Any offer to "register you under the National Logistics Policy" for a payment is not connected to the policy.