Comprehensive Logistics Action Plan (CLAP)

What is the Comprehensive Logistics Action Plan?

Comprehensive Logistics Action Plan (CLAP) is the implementation framework that sits inside the National Logistics Policy, launched on 17 September 2022 by the Logistics Division of DPIIT, Ministry of Commerce and Industry. According to the logistics.gov.in policy pages, CLAP is "a pivotal component of the National Logistics Policy, designed to facilitate the accomplishment of its set targets".

The distinction is worth stating plainly, because it is the thing readers most often get wrong: the National Logistics Policy states the goals, reducing logistics cost, reaching the top 25 of the World Bank Logistics Performance Index by 2030, and building a data-driven decision support system, and CLAP is the work programme that pursues them. CLAP has no separate Cabinet outlay, no subsidy line and no beneficiary register of its own. For the policy targets, achievements and the E-LogS grievance route, read the National Logistics Policy guide on this site; this page covers what each CLAP action area actually asks of the organisations involved.

What are the eight CLAP action areas?

Sectoral Plans for Efficient Logistics are built on four stated principles; inter-operability, resiliency, sustainability and innovation, and are drawn up for each sector rather than nationally in the abstract.

Who participates in CLAP?

These can participate:

• Logistics service providers, shippers, freight forwarders and technology firms, through registration and API access on the Unified Logistics Interface Platform (ULIP).
• State and UT governments, by notifying a state logistics policy, setting up the institutional structure it prescribes, and preparing city logistics plans.
• Central ministries and departments, which contribute datasets to ULIP and own the sectoral plans under SPEL.
• Export and import businesses, through the EXIM logistics workstream and the Logistics Data Bank for cargo track-and-trace.
• Training institutions and industry bodies, under the human resource development action area.

These cannot apply:

• Individual citizens are not eligible and cannot apply. CLAP pays nothing to a person, has no application form for an individual and maintains no beneficiary list. If you are looking for a personal transport or livelihood benefit, CLAP is not it.
• Businesses seeking a subsidy or capital grant will not find one here. CLAP is a coordination and standard-setting programme; capital support for warehousing, parks or fleet comes from other schemes.

How to apply for ULIP access under CLAP

1. Identify which action area is relevant to you, for most private firms it is action area 1, integrated digital logistics systems, delivered through ULIP.
2. Go to the ULIP portal linked from logistics.gov.in and register your organisation.
3. Submit your company incorporation details, GSTIN and authorised signatory information.
4. Sign the non-disclosure agreement governing use of government datasets. More than 350 agreements had been signed as of the latest DPIIT reporting.
5. On approval, obtain API credentials and integrate the relevant ULIP APIs into your systems.
6. For export-import operations, additionally use the Logistics Data Bank for container track-and-trace.
7. Raise process and regulatory bottlenecks through the E-LogS issue dashboard maintained by the Logistics Division — this feeds the services improvement action area.

How to participate in CLAP as a state government

1. Frame and notify a state logistics policy aligned with the National Logistics Policy and CLAP.
2. Set up the state-level institutional structure. The state logistics coordination committee and nodal officer, that the policy prescribes.
3. Prepare city logistics plans for major urban freight nodes.
4. Contribute state datasets to ULIP and to the PM GatiShakti National Master Plan.
5. Participate in the annual LEADS (Logistics Ease Across Different States) assessment, which grades states on logistics infrastructure, logistics services, operational and regulatory environment, and sustainable logistics.

Twenty-two states had adopted their own logistics policies by the first anniversary of the National Logistics Policy in September 2023, according to the Ministry of Commerce and Industry.

What has CLAP delivered so far?

The most measurable output is ULIP. As reported by DD News and IBEF, ULIP integrates 43 systems across 11 ministries through 129 APIs covering more than 1,800 data fields, has 1,300-plus registered companies and 350-plus signed agreements, and has crossed 100 crore API transactions, running at roughly one crore API transactions a week.

Alongside it, the Logistics Data Bank provides track-and-trace for EXIM cargo, and the LEADS report, in its seventh edition as of 2025-26 to is the annual instrument for the state engagement action area.

CLAP works in tandem with the PM GatiShakti National Master Plan, which supplies the geospatial planning layer that SPEL sectoral plans are aligned to. Both sit under the same Logistics Division of DPIIT.

Where to raise a CLAP-related issue

Policy documents, CLAP updates and LEADS reports are published on logistics.gov.in, run by the Logistics Division, DPIIT. Process and regulatory bottlenecks are raised on the E-LogS dashboard rather than by email. No public helpline number has been published for CLAP, and there is no fee at any stage: treat any agent offering paid "CLAP registration" as fraudulent.

Related guides: National Logistics Policy, PM GatiShakti National Master Plan.

Who is eligible

CLAP has no individual beneficiary category. "Eligibility" here means which organisations can engage with a given action area, not who qualifies for a payment.

Can engage with CLAP:

• Logistics service providers, freight forwarders, shippers and technology firms that hold a valid company incorporation, a GSTIN and can nominate an authorised signatory, for ULIP registration and API access.
• Export-import businesses that move cargo through ports, ICDs or land customs stations and want container track-and-trace through the Logistics Data Bank.
• State and UT governments, acting through their nodal department for logistics or industry, for the state engagement action area (state logistics policy, city logistics plans, LEADS participation).
• Central ministries and departments that hold logistics-relevant datasets, for onboarding those datasets onto ULIP.
• Training institutions and industry associations that want to align a skilling programme with the human resource development action area.

Cannot engage with CLAP:

• Individual citizens seeking a personal subsidy, job placement or transport benefit. There is no personal application form and no beneficiary list.
• Unregistered proprietorships or informal operators without a GSTIN and incorporation record, since ULIP onboarding is built around registered-entity credentials.
• Anyone looking for direct capital funding for a warehouse, fleet or logistics park. CLAP coordinates and sets standards; it does not disburse grants itself.
• A single individual within a state government acting outside the notified state logistics coordination structure; state participation runs through the institutional structure the policy prescribes, not through an individual officer's initiative alone.

How to check your application status

There is no personal "application" to track under CLAP, so status checking depends on which action area an organisation has engaged with:

1. ULIP registration and API access: log in to the ULIP portal (reached through logistics.gov.in) with the credentials created at registration. The portal shows whether the registration is pending, whether the non-disclosure agreement has been countersigned, and whether API credentials have been issued.
2. E-LogS issues: a bottleneck or process complaint raised on the E-LogS dashboard can be tracked on the same dashboard using the reference generated when it was filed; there is no separate SMS or helpline update channel.
3. State logistics policy status: a state can confirm whether its policy has been formally notified and recognised at the national level by checking the state engagement updates published on logistics.gov.in, since DPIIT periodically lists which states have notified policies.
4. LEADS participation and ranking: states track their standing through the published LEADS report itself, released annually by the Logistics Division; there is no separate applicant-style status page.
5. Logistics Data Bank container tracking: this is operational cargo tracking, not an application status, and is checked directly through the Logistics Data Bank interface using the container or consignment reference.

Because there is no public helpline for CLAP, any status question that the portal or dashboard cannot answer has to go through logistics.gov.in's published contact channel for the Logistics Division rather than a phone line.

Common reasons for rejection

CLAP does not "reject" citizen applications, since none exist, but ULIP registration and NDA-based API access can stall or be turned back for identifiable reasons:

• Registration details do not match official records. ULIP onboarding is built on company incorporation and GSTIN data; a mismatch between the name, GSTIN or incorporation number entered and the actual registered records is a common cause of a stalled registration. The fix is to register using the exact legal name and GSTIN as they appear on the incorporation certificate and GST registration, not a trade name.
• No authorised signatory on record. API access is granted against a named authorised signatory, and an application submitted without clear proof of who is authorised to sign for the company on its behalf will not move to the NDA stage. The fix is to attach the board resolution or authorisation letter naming the signatory before submitting.
• Non-disclosure agreement not executed correctly. Since API access is contingent on a signed NDA governing use of government datasets, an incomplete or improperly executed NDA halts access even after registration is otherwise accepted. The fix is to have the NDA signed by the same authorised signatory named in the registration, not a different company representative.
• Use case does not match a genuine logistics data need. ULIP is meant for actual logistics service providers, shippers and technology firms using the data for cargo, cross-border trade or logistics operations; an application that cannot show a real operational use case for the APIs is liable to be queried or refused. The fix is to describe the specific data fields and use case the business needs at the time of registration.
• State submissions that skip the institutional structure. For the state engagement action area, a state logistics policy or city logistics plan submitted without the state-level coordination committee and nodal officer structure in place is not treated as a complete state engagement, since CLAP evaluates state participation against that structure, not the policy document alone. The fix is to set up the prescribed institutional structure before or alongside notifying the policy.