UP Mission Shakti

What is UP Mission Shakti?

UP Mission Shakti is a Government of Uttar Pradesh campaign for the safety, dignity and self-reliance of women and girls, launched in 2020 and run in successive phases since. The Department of Women and Child Development, known as Mahila Kalyan Vibhag, leads it together with the Home Department and Uttar Pradesh Police. The state describes the mission as having reached over nine crore women across its phases.

Mission Shakti is not a scheme that pays money. It is a delivery and awareness mission that does three things: it strengthens the police response to crimes against women, it puts information about existing schemes and legal rights in front of women who would otherwise never hear of them, and it creates named local contacts: women beat officers, help desks, One Stop Centres, so that a woman knows exactly whom to approach.

Understanding this distinction matters, because women frequently search for a "Mission Shakti form" or a "Mission Shakti amount". Neither exists. What exists is a set of services you can use immediately, without an application, and a set of camps where officials help you apply to the schemes that do pay.

What are the phases of Mission Shakti?

• Phase 1, from 2020; awareness campaigns on women's safety and respect, launched around Navratri, with district-level events and publicity.
• Phase 2, 2021: education on legal rights and on the government schemes available to women, moving from slogans to information.
• Phase 3, 2021-22, safety training, self-defence, skill development and empowerment events, adding a livelihood dimension.
• Phase 4, 2023-24; introduction of women beat officers and village-level contact points, giving each area a named woman police officer.
• Phase 5, from September 2025, a wider mission covering safety, health, education, independence and entrepreneurship, with intensive door-to-door outreach, public hearings and safety audits at temples, markets and transport hubs, plus a scale-up in foot patrols and PRV-112 vehicle deployment.

Under phase 5 the state reported women's chaupals organised at 39,911 temples, fairs and public venues drawing over 20.5 lakh participants, and Uttar Pradesh has reported a case disposal rate of 98.80 per cent for sexual offence cases tracked on the ITSSO portal.

Who can use Mission Shakti services?

Any woman or girl in Uttar Pradesh can use Mission Shakti services. There is no income test, no caste condition, no age limit and no registration. That is deliberate — a woman in danger should not have to prove eligibility first.

You can use the services if you are:

• A woman or girl living anywhere in Uttar Pradesh, in a village, town or city.
• A student facing harassment at school, college, on the road or online.
• A woman facing domestic violence, dowry harassment, stalking or workplace harassment.
• A woman who wants information about pensions, scholarships, self-help groups or skill training and does not know where to start.
• A family member, neighbour or teacher reporting on behalf of a woman or girl who cannot report herself.

What Mission Shakti cannot do, and where it is not the right route:

• Mission Shakti does not pay a cash benefit, so you cannot apply to it for money. Apply instead to the specific scheme: widow pension, Mukhyamantri Kanya Sumangala Yojana, Shadi Anudan Yojana, and use a Mission Shakti camp for help with that application.
• Mission Shakti is not a court. It can route you to free legal aid through the District Legal Services Authority, but the case itself runs through the police and the courts.
• Men and boys are not eligible as beneficiaries of the women-specific services, though 112 and 1098 serve everyone and Mission Shakti explicitly asks men to participate in the awareness side.

How to use Mission Shakti services

1. Call the right helpline. Use 1090, the Women Power Line, for harassment and stalking complaints where you want your identity protected. Use 181, the Women Helpline, for rescue, counselling, shelter and scheme information. Use 112 when you need police at your location immediately. Use 1098, Childline, for a child at risk. All four numbers are free.
2. Walk into the women help desk at your nearest police station. Ask for the mahila help desk by name. A woman officer takes your complaint there, and you are entitled to a copy or receipt of what you file.
3. Contact your woman beat officer. Ask at the police station or the gram panchayat who the woman beat officer for your village or ward is, and keep her number. This is the fastest route for an ongoing local problem.
4. Go to the One Stop Centre (Sakhi centre) in your district if you have faced violence. It provides medical aid, police help, legal aid, counselling and temporary shelter in one place, without you having to travel between offices.
5. Attend a Mission Shakti camp or chaupal when one is held in your area, and bring your Aadhaar, residence proof, income certificate and bank passbook if you want help applying to a welfare scheme on the spot.

What documents should you carry?

Nothing is required to report a crime or to call a helpline. Do not let anyone tell you otherwise.

What Mission Shakti connects you to

Mission Shakti's practical value is as a doorway. The schemes and services it routes women toward include:

• Widow pension and destitute women pension from the Social Welfare and Women Welfare departments.
• Mukhyamantri Kanya Sumangala Yojana, the staged girl-child benefit.
• Shadi Anudan Yojana, the marriage grant for poor families.
• Self-help group formation and credit under the rural livelihoods mission, including Bank Sakhi and BC Sakhi roles.
• Skill training under the state skill development mission.
• Free legal aid through the District Legal Services Authority.
• One Stop Centres, protection officers and shelter homes for women facing violence.

At a Mission Shakti camp, officials from several departments sit together precisely so that a woman does not have to visit five offices.

Common misunderstandings about Mission Shakti

• "There is a Mission Shakti form." There is not. Any website offering one for a fee is a fraud.
• "Mission Shakti gives Rs X to women." It gives no cash. The schemes it publicises do.
• "I need Aadhaar to file a complaint." You do not. A police station cannot refuse an FIR for want of identity documents.
• "1090 will tell the accused who complained." The Women Power Line is built to protect the complainant's identity from the person complained against.
• "Mission Shakti is only a Navratri event." The launches are timed with Navratri for visibility, but the help desks, beat officers, One Stop Centres and helplines run all year.

Key dates

• 2020: Mission Shakti launched in Uttar Pradesh.
• 2021; phase 2 on legal rights and scheme awareness.
• 2021-22: phase 3 on safety training and skill development.
• 2023-24; phase 4, women beat officers and village contacts.
• September 2025, Mission Shakti 5.0 launched, with a 30-day intensive campaign and continued 90-day outreach on safety, health, education and entrepreneurship.

Where to complain if a service fails you

• 1090 Women Power Line, for harassment complaints with identity protection.
• 181 Women Helpline, for rescue, counselling and shelter.
• 112, for immediate police response.
• Superintendent of Police or Police Commissioner of your district, if a police station refuses to register your complaint. Refusal to register an FIR in a cognisable case is itself actionable.
• District Probation Officer, the officer responsible for women and child welfare services and One Stop Centres in the district.
• Jansunwai portal at jansunwai.up.nic.in, the Uttar Pradesh Integrated Grievance Redressal System, where a written complaint gets a tracking number and a time-bound response.

Every Mission Shakti service is free. No officer, help desk or centre may charge a woman for taking her complaint, for shelter, for counselling or for helping her apply to a government scheme.

How to check your application status

Mission Shakti itself has no application, no registration number and no portal login, so there is nothing to track on the Mission Shakti side. What you can and should track is whatever you filed through it:

• An FIR or police complaint filed at a women help desk. Ask for the FIR number or the complaint receipt number at the time of filing, and note the officer's name and the police station. You can follow up by calling that police station directly, by asking your woman beat officer, or by checking status through the UP Police citizen services portal where the state has enabled online FIR tracking. For sexual offence cases, the state also tracks disposal through its internal ITSSO system, though that dashboard is for officials rather than a public tracker.
• A welfare scheme application made at a Mission Shakti camp, such as widow pension, Mukhyamantri Kanya Sumangala Yojana or Shadi Anudan Yojana. Each of these has its own portal and its own application or registration ID, issued at the time of submission. Status has to be checked on that scheme's own portal using that ID, not through Mission Shakti; the camp only helped you submit the form, it does not run a separate tracking system.
• A grievance filed through the Jansunwai portal (jansunwai.up.nic.in) after a service failure. Jansunwai issues a tracking number at submission, and you can enter that number on the same portal to see the current status and the officer it has been assigned to.
• A referral to a One Stop Centre or the District Legal Services Authority. These do not issue a tracking number in the way a portal does; follow up by calling the centre directly or asking the District Probation Officer's office, which oversees One Stop Centres in each district.

If you were not given any reference number at the time you filed a complaint or an application, that is itself worth raising: ask the officer or camp official for one, since a receipt or ID is what makes any later follow-up possible.

Common reasons for rejection

Because Mission Shakti does not itself receive or reject applications, "rejection" in practice means one of two things: a complaint that the police decline to act on, or a downstream scheme application (submitted with camp help) that gets turned down by that scheme's own department. The common causes are different for each.

Reasons a complaint or FIR does not move forward:

• No reference number was given at filing, which leaves nothing to follow up against. Insist on a receipt or FIR copy every time.
• The complaint was made verbally to an individual officer rather than logged formally at the women help desk or through 1090/181. Verbal reports are easy to lose track of; a call to 1090 or 181, or a complaint at the help desk counter, creates a record.
• Jurisdiction confusion, where an incident is reported at a police station that is not the one covering the location of the offence. The correct fix is to also inform the woman beat officer or the help desk at the station with jurisdiction, or to escalate to the Superintendent of Police, who can direct the right station to act.
• The matter is treated as a civil or family dispute rather than a cognisable offence, which can cause a station to be slow to register an FIR. Refusal to register an FIR for a cognisable offence is itself actionable; the fix is to approach the SP or Police Commissioner directly, or to use the Jansunwai portal to put the refusal on record.

Reasons a downstream scheme application (pension, Kanya Sumangala, Shadi Anudan, and similar) filed with camp help gets rejected:

• Missing or mismatched documents, most often Aadhaar details that do not match the bank account, or an income or residence certificate that has expired by the time the department processes the file. Camp staff can help fill a form on the spot but cannot fix a document mismatch; that has to be corrected with the issuing office (tehsil, bank branch or Aadhaar centre) before resubmission.
• Eligibility criteria specific to that scheme not being met, for example an income ceiling, an age limit or a residence requirement for that particular pension or grant. Mission Shakti's own services have no such conditions, but the schemes it routes women toward each set their own, and a camp volunteer explaining a scheme is not the same as that scheme confirming eligibility.
• Bank account not seeded with Aadhaar, which blocks direct benefit transfer even after an application is otherwise approved. This is a common and fixable cause of a payment not arriving even when the file itself was accepted.
• Incomplete verification at the block or district level after submission, where a field visit or document cross-check that the scheme requires has simply not been completed yet. Following up with the District Probation Officer's office, which coordinates Mission Shakti camps, or directly with the scheme department, is more effective than resubmitting the same form.

In every case, the fix runs through the specific police station or the specific scheme department, since Mission Shakti's role ends once it has pointed you to the right office or helped you file there.